Wifi4india Refund Policy

• Wifi4india issues refunds only for physical goods and hosting products (Domains Registrations & Renewals) excluded from this policy.

• For physical goods: We provide 30 days money back guaranty, customer can ask for refund if they are not satisfied with the product like if the product is faulty or not performing as per customers needs. One offer can be given if product is fault we replace it free of cost. But if customer doesn’t want to continue with the product then he/she can get full refund.

• For Digital services: this includes all hosting related products like Web Hosting, Managed DDNS and our other products other then Domain registrations and renewals. Customer can submit a refund request within 30 days if they want refund for the services. If customer submit request after 30 days refund is possible but after deduction of usage period of 30 days.

• Wireless Broadband Services: This service is based on monthly subscription with one time installation which is not refundable and security deposit is refundable at the time of termination of the connection from customer end or by company but CPE to be in working condition other wise security deposit will be forfeited.

• Domains Registration / Renewals: are non refundable as per services terms domains names are non refundable services if customer don’t want to renew their domain name next year they can disable auto renewals.